2018

As you read this excellent writeup of what it’s like to experience “Empty Nose Syndrome,” I bet you’ll take note of your... Read More

Patients assume that, if they are harmed by a medical error, two things will occur. First, their medical professionals will rally around... Read More

I met Rachel Brummert at the initial PSAN meetings at Consumer Reports last year. She is writing a book (I’ve contributed a... Read More

“Any good apology has 3 parts: 1) I’m sorry 2) It’s my fault 3) What can I do to make it right?... Read More

The FDA has proposed a change that will seriously limit the usefulness of the online database that is supposed to collect and... Read More

Back in October, I went to Yonkers, NY, the headquarters of Consumer Reports, to join a group of patient safety advocates nationwide... Read More

Some of our firm’s clients were featured on this story about an issue currently being debated by the Washington legislature. It’s a... Read More

I took to twitter today to get the word out on a recent Mayo Clinic study that looks at the correlation between... Read More

Two reporters in Los Angeles — Lisa Bartley (@tweetiela) and Jovana Lara (@abc7jovana) — have put together the best summary of the... Read More